Computer failure causes JFK baggage crisis
A computer failure that caused huge baggage delays at New York’s John F Kennedy International Airport entered its second day today, with more flight cancellations expected.
American Airlines plan to cancel at least five flights scheduled to depart and said others could be delayed, a day after the malfunction led to headaches and angry passengers.
Technicians had diagnosed the problem by last night. However an airline spokeswoman said the system was still being tested today and was not yet running again. She could not estimate when the system will be working again or how many passengers have been affected.
The problem led to the delay of 48 flights yesterday and the cancellation of five more.
Thousands of customers had to leave their luggage behind and hope it would be delivered later.
